All orders are processed and shipped from Miami, FL, and each item is made to order. Please note that orders cannot be canceled once placed and are considered FINAL SALE.

*The Gold Bar is not responsible for any delays caused by postal carriers or customs, especially during high volume seasons. However, these are the best delivery estimates available. Further, items purchased on pre-order are subject to varying shipping times.

Production and Shipping Time:

• Allow approximately 1-10 weeks for production and shipping (excludes weekends and U.S. holidays).

• Once shipped, you will receive tracking information via email.

Shipping Details:

• Some items may require a signature upon delivery. If you wish to waive the signature requirement, please indicate this in your order notes. Note that we are not responsible for lost or damaged packages if the signature is waived.

Quality Assurance:

• Each item's quality is checked and verified prior to shipping to ensure customer satisfaction.

For any further questions, please do not hesitate to contact us.

At the moment, we do not offer returns. All of our items are custom made for each customer.

Please double-check all details before submitting your order to ensure accuracy. If you have any questions or need assistance prior to placing your order, feel free to contact us. We are here to help you every step of the way to ensure your items meets your expectations.

If you have any further questions email us at info@thegoldbarjewelry.com.

To ensure we can address any issues promptly, please notify us of any incorrect, missing, or damaged products within 3 days of receiving your order. This allows us to take swift action to resolve the problem and ensure your satisfaction.